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Return Policy: Your satisfaction is guaranteed. If you are not completely satisfied with your purchase, simply return the item(s) to us with the order number and your name clearly on the outside of the package within 15 days of having received the item and your credit card will be refunded for the amount of the merchandise as long as the return is in original condition. The return period is extended to cover Christmas gifts purchased in the month of November and December. If a shipment with FREE SHIPPING charges is returned, the NORMAL shipping charges will be deducted from the amount of the merchandise returned. This means that FREE Shipping is only FREE if you keep the item(s). Also, Body jewelry is not allowed to be returned or exchanged due to health and sanitary reasons, sorry. Send Returns to: Edge Returns Dept. 28 Wilmington Avenue Rehoboth Beach, DE 19971 Free Shipping Policy: Phone orders are not applicable - only orders placed online. If a shipment with FREE SHIPPING charges is returned, the NORMAL shipping charges will be deducted from the amount of the merchandise returned. This means that FREE Shipping is only FREE if you keep the item(s). If an exchange is to be made, 'Re-Ship' charges may apply. Exchange Policy: Please place an order for the proper size/color that you need (this will ensure that it is in stock). You can even use your EdgePoints to save you money! Then, just send your return (using the return label) and we will email you when we refund your card for the merchandise as long as in original condition. Out Of Stock Items: Out of stock items will be put on back order, and will be shipped as soon as they are available. Your credit card will not be charged until that item is shipped. You will not be charged additional shipping for out of stock items. If there will be a delay of 3 weeks or longer, we will notify you. International Shipping: We no longer ship outside of the USA due to customs and high internet fraud. Sorry, there are no exceptions. Expected Deliveries: When the items are in-stock: Priority takes 2-4 business days for delivery, but is NOT guaranteed FedEx Priority Overnight - Delivery by 10:30 a.m., next business day FedEx Standard Overnight - Afternoon delivery, next business day FedEx 2Day - Afternoon delivery, second business day These times are from the date shipped and not from when the order is placed. USPS ships out and is delivered Monday through Saturday whereas UPS and FedEx ship out and is delivered Monday through Friday. more info. Shipping & Handling: USA Priority rates are roughly $5.95 for the first pound and $1.00 for each additional pound. International orders, have been discontinued. Just 'add' any item to your shopping cart, then 'checkout', you will be able to choose your exact shiping rates once we have your zip code. more info.
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Copyright ©2009 edgewear.com all rights reserved. This site ships only within the USA.      |